Privacy Policy

🔐 Privacy Policy

Effective Date: 01.09.2025

As an Independent Social Worker, I take your privacy seriously. This policy explains how I collect, use, store, and protect your personal information in line with the UK General Data Protection Regulation (GDPR).

1. Who I Am

I am Carly Northcott, a registered Independent Social Worker with Social Work England. I provide impartial assessments, expert advice, and support to children, families, and professionals through my company Guiding Families Ltd.

2. What Information I Collect

I may collect and process the following personal data:

• Names,      contact details, and demographic information
• Family      relationships and relevant background
• Health,      education, and social care records
• Legal      documents (e.g. court orders, assessments)
• Professional      correspondence and notes

This information is collected directly from you, your family, or referring professionals.

3. Why I Collect Your Information

I collect and use your data to:

• Provide      social work services and assessments
• Prepare      reports for court or statutory processes
• Communicate      with you and relevant professionals
• Fulfil      legal and safeguarding responsibilities

I only collect what is necessary and relevant to the work I’m undertaking.

4. Lawful Basis for Processing

I process personal data under the following lawful bases:

• Consent:      Where you have given clear permission
• Legal      obligation: To comply with statutory duties
• Public      task: When acting in the public interest
• Vital      interests: To protect someone’s life
• Contract:      Where services are commissioned

5. How Your Information Is Stored

Your data is stored securely using encrypted digital systems and password-protected devices. Paper records are kept in locked storage. I retain information only for as long as necessary, in line with legal and professional guidance.

6. Sharing Your Information

I may share your data with:

• Courts,      legal representatives, and statutory agencies
• Health,      education, and social care professionals
• Other      parties where legally required or with your consent

I will never sell or misuse your data.

7. Your Rights

You have the right to:

• Access      your personal data
• Request      corrections or deletions
• Withdraw      consent (where applicable)
• Raise      concerns with the Information Commissioner’s Office (ICO)

8. Contact

If you have questions or concerns about your data, please contact me at:
📧carlynorthcottisw@gmail.com
📞07821842023